安全通知:关于Panasonic电池诊断·控制程序的安装


发布日期:  2020-12-30  作者:  

Panasonic Safety Notice
Panasonic 安全通知

Because you have not responded to our prior efforts to ensure your safety, Panasonic now requires that obtain and install software which diagnoses and controls the state of this Toughbook’s battery as follows:
顾客使用的电脑中没有安装电池诊断制御软件程序。
为了确保顾客您的安全,请务必安装该软件程序。

Please ensure that you have accepted download and installation of this diagnosis and control software on your PC no later than January 25th, 2021 to avoid disruptions or data loss on your PC.,or we will start to install the software automatically from January 26th ,2021.
为了防止顾客的数据消失,请在2021年1月25日之前下载电池诊断制御软件程序并安装。
从1月26日开始会进行软件程序的自动安装。

When the diagnosis/control program automatically installs, your PC will be rebooted several times.
软件程序自动安装过程中,会数次重新启动电脑。

An AC adapter will be needed for the installation of the software.
If you don't have an AC adapter, please contact Panasonic.
安装过程需要连接充电器。如果没有充电器的话,请联系Panasonic contact。

Please follow the below instructions to install the Battery Diagnosis Control Software
请按如下方法安装电池诊断・控制程序



Affected PC / 对象电脑为以下型号




Installation flow / 安装指南
  1. Use the below related regional Contact for any questions or Click the 'Contact and more information' button
    如有问题请用以下联络地址来询问或者点击'Contact and more information'
  2. Contact Panasonic for instructions for obtaining the Battery Diagnosis Control Software
    联系Panasonic来获得「电池诊断・控制程序」
  3. Download and Install the software
    下载并安装


This screen will reappear until the installation of the Battery Diagnosis Control Software
本画面会一直重复出现直到「电池诊断・控制程序」成功安装


By clicking the “Confirm Later” tool bar, this notification screen will be closed, but will appear again until the installation of the Battery Diagnosis Control Software.
摁下工具栏“Confirm Later”之后消息提示就会自动消失。但是如果没有安装“电池诊断控制软件”的话消息提示就会一直出现


Further questions, please contact Panasonic / 如有更多问题请联系Panasonic
USA Phone Toll Free 844.633.1030
Europe Email toughbookbattery.helpdesk@eu.panasonic.com
Canada Phone Toll Free 800.668.8386
中国 电话 86-400.881.1315
India Phone Toll Free 1800.419.0373
Singapore Email or Phone service.pssap@sg.panasonic.com
(65)62721223
Malaysia Email tb_service.psnm@my.panasonic.com
(English/Malay)
Thailand Email tb_service.psnm@my.panasonic.com
(English/Malay)
Indonesia Email tb_service.psnm@my.panasonic.com
(English/Malay)
Philippine Phone (632) 8706-7603
Vietnam Email service.pssap@sg.panasonic.com